Services

Password Management

A password reset allows you to create a new password when your current one has expired or you’ve forgotten it.
If you don’t meet the requirements to reset your password and cannot complete the process online, please visit our office during business hours (weekdays, 9:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m.).

Reset Your Password

Click here to reset your password

Note: To reset your password, you must have a registered email address for receiving one-time password(OTP).

You will also need your IC card, which is one of the following depending on your role:

-Student ID card (for students)
-Staff ID card (for faculty and staff hired through the university’s HR department, excluding part-time lecturers)
-Authentication card (for all other personnel)

To check if your email is registered, go to【Change Password & View User Info】

Change Password & View User Info

Change Password & View User Info

Note: To access this page from outside the university network, you must first register your email address for receiving one-time passwords(OTP).

You can check if your OTP email address is registered by logging in to the page linked above.